News

Another bank bites the dust

by
February 16, 2018

Rochester’s ANZ branch will become the fourth northern Victorian bank to close in nine months, after it was announced it will close on April 24.

Rochester’s ANZ branch will become the fourth northern Victorian bank to close in nine months, after it was announced it will close on April 24.

An ANZ spokesperson said customers had changed the way they banked in recent years, with more opting to use online options and ATMs rather than visiting branches.

‘‘Of our customers who have Rochester as their home branch, only 21 per cent of them currently use the branch, with nearly 57 per cent of them preferring internet or mobile banking,’’ a spokesperson said.

‘‘We have been responding to this change by making sure we provide the services they use most and reconfiguring our branch network to focus on where demand is greatest.

‘‘These have been difficult decisions and we apologise for the inconvenience we know this will cause some of our customers.’’

An ANZ branch in Mooroopna, a NAB branch in Murchison, and a Commonwealth Bank branch in Boort were all closed last year.

Berrigan’s NAB branch was also closed last year.

ANZ customers who prefer face-to-face services are encouraged to use Bank@Post services — which include deposits, withdrawals and debit or credit card payments — at their local post office.

The ATM will remain in Rochester, with staff members currently working at the branch being supported while redeployment opportunities within ANZ are explored.

The ATM will remain in Gillies St, Rochester.

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